Land your AI agent's email in the inbox, not spam

You give your AI agent a real mailbox, it sends its first batch of email, and half of it lands in spam. The agent did nothing wrong. The domain did — it's new, it has no sending history, and mailbox providers treat an unknown domain that suddenly sends volume the same way they treat a spammer. Deliverability is the work of proving the mail is really yours, sending at a pace providers trust, and watching the signals that say whether recipients want it. An Agent Account sends from a domain you own, so its inbox placement is yours to manage like any other mail from your company. This post is a practical playbook for getting and keeping an agent in the inbox, from two angles: the HTTP API for your backend, and the Nylas CLI for the terminal. I work on the CLI, so the terminal commands below are the ones I reach for when I'm wiring up monitoring. The deliverability checklist Five things decide whether an Agent Account reaches the inbox, and you can act on all of them before sending at volume. Work them in order — authentication first, because nothing else matters if recipient servers can't confirm the mail is yours, then pace and monitoring once mail is flowing. Authenticate the domain with DKIM and SPF as part of domain verification. Set up DMARC so providers know how to treat mail that fails authentication. Warm up a new domain before sending at volume, over roughly four weeks. Monitor bounces and complaints through the deliverability webhooks. Stay under the bounce and complaint thresholds that pause sending. The rest of this post covers each one with the commands and request bodies to wire it up. Authenticate with DKIM and SPF Authentication is the foundation, and for an Agent Account it rides on two records you already publish during domain setup. DKIM adds a cryptographic signature proving the message wasn't altered and really came from your domain; SPF authorizes the sending infrastructure to send on your behalf. Both are verified before a custom domain can host a