Ask HN: Anthropic banned me from using Claude Code and I don't know what to do
After using Claude Code at work for months I wanted to use it on my own projects too. Most probably because my vpn was on I got banned after 1 hour of usage. I got my 120$ back. 1 month later I signed up with vpn off. But this time probably because I used the same credit cart (and that's the only card I can use) they banned me again. Even after I contacted support I got a generic "we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy" answer
After using Claude Code at work for months I wanted to use it on my own projects too. Most probably because my vpn was on I got banned after 1 hour of usage. I got my 120$ back. 1 month later I signed up with vpn off. But this time probably because I used the same credit cart (and that's the only card I can use) they banned me again. Even after I contacted support I got a generic "we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy" answer. I'm not using it for anything unusal. "Summarize that markdown file", "how can i refactor payment module" kind of questions mostly. I couldn't even move to real coding because 1 hour was only enough for investigation. My last chance is HN to get some visibility on my case. My Boris sees it or some other Anthropic employee. Do you guys have any tips on getting my account back?
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