Don't Repeat Data: Zero Copy

Imagine this - you rely on data that you download every day from some system to your own. That requires a trip to the server asking for information, and then a trip back with the payload we requested. This seems pretty fast since the internet is fast. But we also know the programming concept DRY (Don't Repeat Yourself). So, can we apply this principle to how we handle the scenario described above, creating something like DRD (Don't Repeat Data)? Well, yes. There is something to handle this, and it's called — Zero Copy . What is Zero Copy? As the name suggests, you are copying zero data, and yet, you are getting it on your system. How is this possible? If you think about it, you'll probably come to the conclusion that we are just opening a window. The data is just out there to be looked at by those who are allowed to. There's no need to bring the same data to different people's windows; we're just keeping the data in one place and making it available to anyone who needs it. What does this mean for ServiceNow? When it comes to Operations Management—dealing with data fetched from different databases (like monitoring data from Datadog or Dynatrace, ERP data from SAP or Workday, or cloud platforms like Snowflake, AWS, or Azure)—copying that data has traditionally been a hassle. We were reliant on sometimes complex ETL (Extract, Transform, Load) pipelines or massive data extracts. This complicated the whole process, consumed a lot of time, and required careful checking of data pre- and post-migration. So how exactly does Zero Copy help us here? Virtual Data Fabric Tables. Instead of copying data extracted from other tools, ServiceNow queries the exact data that is requested. It temporarily holds that data in memory for the user to interact with. During that time, the user can leverage that data for various use cases as required—and once they are done, it's gone. So, what exactly are the benefits of Zero Copy?! No need for data duplication on the destination. No need for d