Instacart Builds Blueberry, an AI-Powered Assistant to Help On-Call Engineers Investigate Incidents

Instacart introduced Blueberry, an AI-assisted incident response system that helps on-call engineers investigate production issues faster. It combines AI agents, operational data, and historical incident knowledge to generate grounded root cause hypotheses in Slack. It uses parallel subagents, MCP integrations, and incident history to reduce investigation time while keeping engineers in control. By Leela Kumili