How to Handle Webhook Errors in Make.com

Webhooks are one of the easiest ways to connect different tools with Make.com. They are also one of the easiest places for an automation workflow to break. A webhook may receive incomplete data. A field may have a different format than expected. Another service may return an error. Or the workflow may simply stop because one step didn't receive what it expected. I've run into this several times while building digital product automation workflows. Over time, I've started using a simple approach to make webhook-based workflows easier to debug and maintain. Start by checking the webhook data When something goes wrong, don't immediately change the whole workflow. First, look at what the webhook actually received. A typical workflow might look like this: Payhip ↓ Webhook ↓ Make ↓ Process data ↓ Notion / Telegram / HTTP The first question should be: Did Make receive the data correctly? If the webhook didn't receive the expected information, changing later modules won't solve the problem. This sounds obvious, but it's an easy step to skip. Check the actual fields A webhook may receive much more information than you expect. For example, an order event might contain: Customer information Product information Order information Payment information Timestamps Transaction IDs Instead of assuming that every field will always exist, check the actual webhook output. Look for the fields your workflow really needs. For example: Customer email Product name Order ID Payment status If one of these fields is missing, the next module may fail. Don't assume the data will always be the same One important lesson I've learned is that external data is not always predictable. For example, you might expect: Product name But sometimes an API or webhook may return: Product title Or the value may be empty. Your workflow should be designed with this possibility in mind. This is especially important when connecting several different services. The more services you connect, the more likely it is that t