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Silo is such a complicated show that even its showrunner gets confused sometimes. While filming the final seasons of the Apple TV sci-fi thriller, Graham Yost remembers two instances where he messed up details: once it was an actor who realized that a conversation they were about to shoot should've already taken place, the other […]

Cody Spencer, the co-owner of the small games retail chain Pink Gorilla Games, put it well when I asked about the impact of Sony's recent announcement that it will stop making discs for new games starting January 2028. "It's sad to see. This decision is only a negative for gamers. We're losing the ability to […]

Microsoft will likely soon follow Sony and stop the production of physical discs for Xbox games. But instead of leaving physical discs behind entirely, sources familiar with Microsoft's plans tell me the company has quietly been working on a disc-to-digital feature that will allow Xbox owners to digitize their existing physical game collections. Xbox employees […]

NBCUniversal executives are about to find out whether Peacock will sink or swim in the streaming industry. Now that Comcast is planning to split NBCUniversal, Peacock, and Sky from its broadband and wireless businesses, Peacock will be forced to stand on its own - without the backing of a combined company that pulled in more […]

The future of video game preservation just took a major hit. This morning, Sony announced that, starting in January 2028, the company will no longer produce physical PlayStation discs, which means that from that moment on you can only purchase new PS5 games digitally. At the same time, Sony also announced that it's going to […]

Microsoft is set to announce a wave of layoffs for its Xbox studios and employees next week. Sources familiar with Microsoft's plans tell The Verge that the layoffs will lead to studio closures or spinoffs, potential mergers of studios, and canceled games. I understand Microsoft is currently weighing closing at least five studios, including the […]

By mid-afternoon, you can know where your floor will close by end of day — accurately enough to make the remaining hours a decision, not a guess. Here's how intraday performance forecasting works and what it takes to build it. The Problem With Yesterday's Numbers Most contact centers have end-of-day metrics. Dials, connects, conversion rate against target. Those numbers are accurate, useful for trend analysis, and arrive the next morning. By the time you see them, the day is already over. The decisions that drive outcomes happen during the day — in real time, when hours remain to influence the result. Do you push harder in the final stretch? Adjust campaign priority? Pull a server that's underperforming? Those decisions get made in the afternoon with one question underneath all of them: where are we going to close? If you're answering that question with yesterday's data and experienced intuition, you're working with an information deficit that compounds every day it stays open. How Intraday Forecasting Works The system records dial conversion rates at regular intervals throughout the business day. Not a snapshot at end of day. A continuous read of how the floor is performing as it performs. Every morning, before the floor opens, the model retrains. It processes the intraday conversion patterns from previous days — how conversion tends to develop through the morning, when it typically accelerates, when it softens, how afternoon performance differs from morning — and calibrates to the current operation's historical data. As the day runs, the forecast updates on a regular schedule. Each update incorporates actual conversion data that's come in, narrowing the prediction window. By mid-afternoon, with hours remaining, the model's error range has compressed enough that the closing metric is predictable within an actionable range. Not a rough estimate. A forecast with a documented accuracy track. What this changes in practice: Before the forecasting system, the afternoon c

A new proposal would ban the sale of Americans' health and location information to data brokers - including information people reveal to an AI chatbot like ChatGPT or Claude. In the coming weeks, Senator Elizabeth Warren (D-MA) and Representative Mary Gay Scanlon (D-PA) are planning to debut a new version of the Health and Location […]

Ending any story is hard, but that's especially true of mystery-packed TV shows. Series like Lost initially hook viewers with constantly building secrets and questions, to the point that they can often seem incomprehensible. But the promise is that it will all pay off in the end - a feat that few shows ultimately manage. […]

Kai Wright is the co-host of Stateside with Kai and Carter over at the Guardian. But Wright has been bringing his unique insights to listeners for years. He's also hosted Notes From America, The United States of Anxiety, and Indivisible. He's a Peabody Award-winning journalist who has profiled powerful men, explored what it means to […]

Nostalgia remains a powerful force. So much so that, in exploring the echoes of a late-'90s childhood spent skimming the water of Corneria and sneering "cocky little freaks!" in time with a monkey encased in a Gundam suit, I'm simultaneously describing playing Star Fox 64 (Lylat Wars if you're nasty) in 1997 and streaming it […]

Tim Cook recently said price increases were "unavoidable" and described the company's pricing as "unsustainable." The 16-inch MacBook Pro saw its price go up by $300. The 11-inch iPad Air went from $599 to $749. Even the HomePod Mini got a $30 bump to $129. Cook squarely placed the blame at the feet of the […]

Four years ago, overlooking a canal in Amsterdam, the smart home industry collectively launched Matter, the one interoperability standard to rule them all. Heralded as the solution to the industry's struggles, Matter was built on open standards and existing technologies and is the result of years of collaboration between traditional rivals, including Apple, Google, Amazon, […]

After a rollercoaster negotiation process with the Trump administration that dragged on for two weeks, Anthropic's Mythos 5 is finally back in action - at least, somewhat, for a select group of organizations, according to a letter from the government to Anthropic that was viewed by The Verge. Fable 5, however - the public-facing Mythos-class […]

While European tourists marvel at ranch dressing, Buc-ee's, and other wonders of Middle America, would-be World Cup attendees from Africa, Asia, and the Middle East have experienced a different American pastime: exclusion. President Donald Trump's nakedly racist immigration policies have prevented scores of people from traveling to the United States for the event - even, […]

The release of Grand Theft Auto VI is a singular moment, the kind of massive cultural phenomenon that makes people want to go out and buy a console to play it. It is the preeminent modern example of what's known as a "system seller." There's almost certainly a large audience of people who were waiting […]

Is SpaceX planning to end its Transporter program?

I wasn't surprised when I got the call that my dad was dying, even though we'd been estranged for many years. He'd suffered addiction for decades and eventually ran out of time, which also meant he ran out of time to reconcile with me. About 15 years after we stopped talking, my aunt and uncle […]

Just days after a gunman killed conservative activist Charlie Kirk, it became clear that President Donald Trump would use the assassination to fuel a crackdown on free speech. To avenge Kirk's death, the administration vowed to go after so-called "antifa" (otherwise known as antifascist) terrorists. Now that promise is bearing fruit. This week, eight Texas […]

At least one malware developer is adding text about nuclear and biological weapons to their spyware, in an effort to stop automatic AI analysis. Details : The _index.js payload begins with a large JavaScript block comment containing fake system instructions and policy-triggering content. Because it is inside a comment, it does not affect JavaScript execution. The runtime skips it. The real malware begins after the comment with a try{eval(…)} wrapper around a large character-code array and a ROT-style substitution function. This header appears designed for AI-mediated analysis, not for Node, Bun, or Python. It attempts to derail scanners or analyst copilots that feed the beginning of a file to a language model without clearly isolating the content as untrusted data. In weak pipelines, this can cause refusal behavior, prompt confusion, context pollution, or premature classification before the scanner reaches the actual malware...