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Companies’ increasing reliance on AI chatbots isn’t making the customer service experience smarter. It’s just making it more infuriating.
FTC urged to reject Elon Musk’s bid to end X monitoring amid AI concerns.
Hundreds of contractors working on a project for Meta pretended to be kids—and then prompted rival chatbots like Gemini and ChatGPT to discuss high-risk subjects.
Karamo Brown, famous for his pep talks on Netflix’s “Queer Eye,” has jumped into the wellness and AI space with his new app, Kē. After spending a year and a half focusing on his own journey—from fitness and nutrition to meditation, sobriety, relationships, and personal growth—Brown wants to help others do the same. Kē offers […]
The new chatbot, called Ask DoorDash, allows users to search the app for what they're looking for in their own words instead of having to scroll through restaurants and stores to build a cart.
Hackers are convincing Meta’s AI support chatbot to let them take over other peoples’ accounts: A video posted on X showed the step-by-step process to hack someone’s Instagram account. The hacker allegedly used a VPN to spoof the targets’ presumed location to avoid triggering Instagram’s automated account protections. Then, the hacker opened a chat with Meta AI Support Assistant and asked the bot to add a new email address to the target’s account. The chatbot can be seen sending a verification code to the email address provided by the hacker; the hacker then shares the verification code with the chatbot, which prompts the chatbot to show a button to “Reset Password.” The hacker enters a new password and takes over the victim’s account...
Pricey Instagram handles were stolen and resold before Meta patched the exploit.
Altman has an "utter disregard" for human lives, Florida AG says.