dev contest: Telecom RCA Automation System

This is a submission for [Weekend Challenge: Passion Edition] What I Built Over the years, I watched my mom do the same work over and over, often spending 2 to 4 hours preparing a single telecom SLA report. She works in network field maintenance for a telecom company in Nigeria, and every reporting cycle she has to manually read fault descriptions from field engineers, usually pasted directly from WhatsApp, classify each fault into the company's standardized taxonomy, and format everything into an Excel compliance report. At one point, I learned the process myself so I could truly understand what she was going through. After doing it firsthand, I realized how mentally and physically exhausting it was. Sitting for hours on a repetitive task that required constant attention wasn't just inefficient, it was draining. That experience made me ask one simple question: What could I build to make this easier for her? That question became this project. The Telecom RCA Automation System reduces a task that used to take 2 to 4 hours to about 5 minutes, cutting the workload by more than 95% while improving consistency and reducing manual errors. This project wasn't built over a single weekend. It started months ago as a side project that I'd return to whenever I had free time. It never quite felt ready to share. When the Weekend Challenge: Passion Edition was announced, it gave me the motivation to go back, refine the classification engine, fix long-standing bugs, improve the user experience, and finally build something I was proud to release. More than anything else, this project is about giving someone I love a few hours of her evening back. Demo https://telecom-rca-automation-system.vercel.app * 🎥 Demo Walkthrough * https://youtu.be/EIdFDKtcIZw The video demonstrates the complete workflow, from uploading the telecom availability report to generating the final SLA report, and highlights how Google Gemini AI assists with ambiguous fault classification. Code https://github.com/t